Appointments
All services are by appointment only.

Cancellation Policy

Thank you to all of our amazing clients at The Love of Skin. We are so happy to have you! Life is so busy and hectic for all of us. We kindly ask that if you do need to change an appointment or reschedule, please give us at least 48 hours notice. Any cancellations made with less than 48 hours notice will be charged 50% of the service. Any no-show appointments will be charged 100% of the service price. No exceptions. Thank you for understanding and choosing The Love of Skin!

Late Arrivals
Arriving late may result in shortened service time to respect the next client’s appointment.

Children and Guests
To maintain a calm and relaxing environment, only clients receiving services should attend appointments unless otherwise arranged.

Respect
The Love of Skin maintains a respectful and inclusive space for all. Any inappropriate behavior will result in immediate termination of service.

HIPPA POLICY

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. READ IT CAREFULLY.

The Health Insurance Portability & Accountability Act of 1996 (“HIPAA”) is a Federal program that requests that all medical records and other individually identifiable health information used or disclosed by us in any form, whether electronically, on paper, or orally are kept properly confidential. This Act gives you, the patient, the right to understand and control how your protected health information (“PHI”) is used. HIPAA provides penalties for covered entities that misuse personal health information. As required by HIPAA, we prepared this explanation of how we are to maintain the privacy of your health information and how we may disclose your personal information.

We may use and disclose your medical records only for each of the following purposes: treatment, payment, and healthcare operation.

• Treatment means providing, coordinating, or managing healthcare and related services by one or more healthcare providers. An example of this is our dermatologist referring you to a specialist doctor.
• Payment means such activities as obtaining reimbursement for services, confirming coverage, billing or collections activities, and utilization review. An example of this would include sending your insurance company a bill for your visit and/or verifying coverage prior to surgery.
• Healthcare operations include business aspects of running our practice, such as conducting quality assessments and improving activities, auditing functions, cost management analysis, and customer service. For example, we may use and disclose information to make sure the dermatologic care you receive is of the highest quality.
• The practice may also be required or permitted to disclose your PHI for law enforcement and other legitimate reasons. In all situations, we shall do our best to assure its continued confidentiality to the extent possible.

We may also create and distribute de-identified health information by removing all references to individually identifiable information. We may contact you, by phone or in writing, to provide appointment reminders or information about treatment alternatives or other health-related benefits and services, in addition to other fundraising communications, that may be of interest to you. You do have the right to “opt-out” with respect to receiving fundraising communications from us.

When appropriate, we may share PHI with a person who is involved in your medical care (e.g. family member or friend) or payment for your care. If you are unable to agree or object to such a disclosure, we may disclose PHI if we determine it is in your best interest based on our professional judgment. We may also notify your family about your location and general condition or disclose such information to an entity assisting in a disaster relief effort.

Under certain circumstances, we may use and disclose PHI for research. Before we use PHI for research, the project will go through a special approval process. Even without special approval, we may permit researchers to look at records to help them identify patients who may be included in their research project as long as they do not remove or take a copy of any PHI. The following use and disclosures of PHI will only be made pursuant to us receiving a written authorization from you:

• Uses and disclosure of your PHI for marketing purposes, including subsidized treatment and health care operations;
• Disclosures that constitute a sale of PHI under HIPAA; and
• Other uses and disclosures not described in this notice. You may revoke such authorization in writing and we are required to honor and abide by that written request, except to the extent that we have already taken actions relying on your prior authorization. You may have the following rights with respect to your PHI:
• The right to inspect and copy your PHI. To inspect and copy this Health Information, you must make your request, in writing, to The Love of Skin. We have up to 30 days to make your Protected Health Information available to you and we may charge you a reasonable fee for the costs of copying, mailing, or other supplies associated with your request. We may not charge you a fee if you need the information for a claim for benefits under the Social Security Act or any other state or federal needs-based benefit program. We may deny your request in certain limited circumstances. If we do deny your request, you have the right to have the denial reviewed by a licensed healthcare professional who was not directly involved in the denial of your request, and we will comply with the outcome of the review.
• Right to an Electronic Copy of Electronic Medical Records. If your Protected Health Information is maintained in an electronic format (known as an electronic medical record or an electronic health record), you have the right to request that an electronic copy of your record be given to you or transmitted to another individual or entity. We will make every effort to provide access to your Protected Health Information in the form or format you request if it is readily producible in such form or format. If the Protected Health Information is not readily producible in the form or format you request your record will be provided in either our standard electronic format or if you do not want this form or format, a readable hard copy form. We may charge you a reasonable, cost-based fee for the labor associated with transmitting the electronic medical record.
• The right to request restrictions on certain uses and disclosures of PHI, including those related to disclosures of family members, other relatives, close personal friends, or any other person identified by you. We are, however, not required to honor a request restriction except in limited circumstances which we shall explain if you ask. If we do agree to the restriction, we must abide by it unless you agree in writing to remove it.
• The right to reasonable requests to receive confidential communications of Protected Health Information by alternative means or at alternative locations.
• If you feel that health information is incorrect or incomplete, you may ask us to amend the information. You must make your request in writing to The Love of Skin.
• The right to receive an accounting of disclosures of your PHI. Please make your request in writing to The Love of Skin.
• The right to be advised if your unprotected PHI is intentionally or unintentionally disclosed.
• The right to obtain a paper copy of this notice of privacy practices from us upon request. If you have paid for services “out of pocket”, in full and in advance, and you request that we not disclose PHI related solely to those services to a health plan, we will accommodate your request, except where we are required by law to make a disclosure.

We are required by law to maintain the privacy of your PHI and to provide you the notice of our legal duties and our privacy practice with respect to PHI. This notice is effective as of October 1, 2020 and it is our intention to abide by the terms of the Notice of Privacy Practices and HIPAA Regulations currently in effect.

Updates

Our HIPPA Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this policy, you should contact us immediately via telephone at (401) 419-6341 or info@theloveofskin.com.

PRIVACY POLICY

The Love of Skin is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, book services, or communicate with us.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website. This policy may be updated from time to time, and updates will be posted on this page.

 This Policy describes:

• The information we collect
• How we collect information
• How we use information
• How we share information
• How you can contact us

 Information We Collect

We may collect and process the following types of personal information:

• Name
• Phone number
• Email address
• Information submitted through booking forms
• Information you provide when contacting us by phone, email, text, or social media
• Information collected automatically through website analytics, such as IP address, browser type, device type, pages visited, and time spent on our site

If you book an appointment through our online booking platform (GlossGenius), your information is also collected and processed through their secure system in accordance with their privacy policies which can be found here: https://shopbeauty.glossgenius.com/policies/privacy-policy.

How We Collect Information

We collect personal information when:

• You fill out a contact form on our website
• You book an appointment through our online booking system
• You subscribe to communications or special offers
• You contact us by phone, email, text message, or social media
• You interact with our website through cookies and analytics tools

Our website may use cookies and similar technologies to enhance user experience and analyze site performance. A cookie is a small file stored on your device that helps improve website functionality.

How We Use Information

We use the information we collect to:

• Schedule and manage appointments
• Respond to inquiries and customer service requests
• Send appointment confirmations and reminders
• Communicate about services, promotions, or updates (if you opt in)
• Improve website performance and user experience
• Comply with legal and regulatory requirements

We do not sell your personal information.

How We Share Information

We may share your information with trusted third-party service providers who help us operate our business, including:

• Online booking platform (GlossGenius)
• Website hosting providers
• Payment processors
• Email or SMS communication providers

These third parties are only provided the information necessary to perform their services and are required to maintain appropriate safeguards.

We may also disclose information if required by law or to protect our rights, property, or safety.

SMS Communications

If you opt in to receive SMS communications, we may collect your name and phone number to send appointment reminders, service updates, and promotional messages. You may opt out at any time by replying “STOP.” Message and data rates may apply.

Your information will not be sold or shared for third-party marketing purposes.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be 100% secure.

Your Rights

You may request to review, update, or delete your personal information by contacting us directly.

Contact Us

If you have any questions about this Privacy Policy, please contact:

The Love of Skin

Email: info@theloveofskin.com

Phone: 401-419-6341

Website: https://www.theloveofskin.com

Last Updated: January 2026